We hope that you love all your purchase(s) from Southern Thyme Candle Co. However, we understand that sometimes you may need to return a purchase. Purchases are eligible for exchange or STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return. Items must be unused for exchange. You will be responsible for shipping charges incurred to ship back the item(s). Contact info@southernthymecandleco.com to start a return.